01
Create your account and register buildings
Sign up, confirm your email and sign in. Register each building separately and set its fixed garbage, wifi, service and other charges. Add your business name and payment instructions.
How it works
LandlordTenants.com
A clear monthly routine for your buildings, tenant invoices, payments and balances.
First 3 months: free
Afterwards: KSh 50 per active tenant per month
20 active tenants = KSh 1,000 / month
From setup to statement
Six steps to a clearer rental month.
02
Create tenant accounts by house
A house number is required; the tenant’s name is optional. Enter rent, opening arrears and an email address for email delivery. Add accounts manually or upload a photo, PDF or Word tenant list, review the details and save them to the right building.
03
Prepare the month’s invoices
Choose the month, upload a water bill for the relevant building or enter water charges manually, then review and create invoices. You can correct individual invoice charges before sending.
04
Choose details and send by email
Send one invoice or all invoices for the month. Tick optional tenant names and individual charge lines. House number, current month dues, previous balance, total payable, amount paid and current balance as at a date always appear. Outstanding balances receive daily email reminders from the 10th at 8:00am Nairobi until cleared.
05
Record and check tenant payments
Upload just the relevant month’s bank statement extract as PDF, Excel or CSV. The system reads incoming deposits and suggests matches by house number or exact tenant name. Review each match before saving. Alternatively, enter M-Pesa or bank payments manually, choose the bank and add a reference if available. Duplicate nonblank references are declined.
06
Issue receipts and keep your records
Recorded payments update the account balance and can send an email receipt. Download all invoices or receipts in one ZIP file, or tick only those you want. The ZIP contains individual PDFs you can share by other means. Reports show payments received per building and balances for each tenant, with PDF and Excel exports and tenant statements.
Email delivery. Flexible sharing.
The system sends tenant invoices and receipts by email only. Download the PDFs if you prefer to forward them yourself through WhatsApp, another messaging service or printed copies. Downloading a document does not send it automatically.
Private and confidential records
Bank statement extracts and tenant-list source files are used to read details for entry, not kept as uploaded files in your account. Processing uses a document-reading service. Only the tenant and payment details you review and save become part of your private account records. Water bills and their extracted readings are stored privately for billing. Do not upload unrelated banking pages or details you do not need to process.
Your saved records are protected by account access controls and are not published on the website. “Not kept as uploaded files” does not mean your saved tenant, invoice or payment records are deleted.
3 MONTHS FREE
Make room for simpler management.
After your free first three months, the subscription is KSh 50 per active tenant per month, paid through M-Pesa.